Privacy and cookies policy


This Privacy and Cookies Policy is intended to explain how {store name} collects, stores and processes your personal and other data that may be collected for statistical analysis purposes.


The WELCOME TO THE LOVE CLUB, headquartered at RUA DE SALGUEIRINHOS, N. 169 4420-300 GONDOMAR, NIPC 226924815 is responsible for the website WWW.WELCOMETOTHELOVECLUB.COM, is committed to guaranteeing the privacy and protection of the personal data of customers and visitors, following all the legal and regulatory standards in force.


WELCOME TO THE LOVE CLUB reserves the right to periodically update and change its Privacy and Cookies Policy to reflect any changes in the way our customers' personal data are processed or in legal terms. The {store name} will display the most recent and current version of the Privacy and Cookies Policy, and it is advisable to check it periodically for any updates or changes.




The main objective of this policy is to consolidate the relationship of trust and proximity between WELCOME TO THE LOVE CLUB  and its customers. It also aims to demonstrate transparency in the processing of data collected and to inform all customers of their rights and how they can exercise them, as holders of personal data.




WELCOME TO THE LOVE CLUB acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection - RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data.


According to the Agreement with the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”





We use various measures to ensure the security of the information collected, the protection of personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.

As the data subject, the customer has the right to know what data is collected and stored, as well as to change them in the customer area and ask the store to export or delete them.




Customer or purchase registration

Upon registration or purchase at {st, the following data are collected: e-mail, name, address, postal code, city, telephone and NIF. The data collected through the customer's purchase process will be processed automatically and are intended for the processing of orders, such as the dispatch of orders or the issuance of invoices.



When subscribing to the WELCOME TO THE LOVE CLUB Newsletter, the following data are collected: name and e-mail.


contact form


WELCOME TO THE LOVE may also request personal data in the contact forms, namely the name, email and other information that the visitor provides us.




Data related to browsing the store is also always collected. Examples of this type of data are device and browser (browser) information, network information and IP address.




Personal data are collected and processed in order to fulfill the following purposes:


Service provision:


Compliance with tax obligations;

Shipment of orders;

Order processing;


Problem solving such as cancellation, product return or refund of the value of products and/or services in accordance with the law in force;

Customer support: clarification of doubts about products, the operation of the

WELCOME TO THE LOVE or any other question requested by the customer;

Direct Marketing (eg email marketing):


In order for the customer to be updated on order status or any news at {store name}, we may send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.


For marketing purposes, at {store name} we may consider and use certain data such as products viewed, products on wishlist or abandoned cart.


Marketing communications are made after and with the prior consent of the customer.


In any case, WELCOME TO THE LOVE CLUB seeks to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the customer's privacy.




The data is collected